Terms of Service

1. Introduction

Welcome to FranchiseDirectory.uk ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.

2. Information About Us

FranchiseDirectory.uk is a platform designed to connect prospective franchisees with franchisors. We act as an introductory directory service and are not a party to any agreement you may enter into with a franchisor or franchisee.

3. User Account and Registration

To access certain features of FranchiseDirectory.uk, such as saving listings or submitting applications, you may need to register an account or provide your details. You are responsible for maintaining the confidentiality of your information and for all activities that occur under your submissions. You must be at least 18 years old to use our services and enter into business agreements.

4. Use of the Platform

You agree to use our website only for lawful purposes in accordance with these Terms and applicable UK laws. You must not:

• Provide false, inaccurate, or misleading information.
• Use the platform in any way that breaches any applicable local, national, or international law or regulation.
• Attempt to gain unauthorised access to our website, the server on which it is stored, or any associated database.
• Transmit any unsolicited promotional material (spam) or use contact details obtained from our site for unauthorised marketing.

5. Content and Listings

Franchisors are solely responsible for the accuracy, legality, and completeness of the information provided in their directory listings. While we strive to ensure the quality of our content, we do not verify, endorse, or guarantee the accuracy, reliability, or financial viability of any franchise listing or opportunity presented on our site. Prospective investors must conduct their own legal and financial due diligence before entering into any agreements.

6. Fees and Payments

Franchisors who list on our platform agree to our flat-fee pricing model as described on our Pricing page. You agree to pay all applicable fees in a timely manner. We reserve the right to suspend or remove your listing if payment is not received, without liability for any loss of leads or business.

7. Data Protection and UK GDPR Compliance

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

• Data Collection: We collect personal data such as your name, email address, phone number, and investment capital level when you submit an inquiry or communicate with us.
• Use of Data: We use your data to provide our introductory services, facilitate your requests for franchise information, and send essential administrative communications.
• Data Sharing: When you request information from a specific franchise, you consent to us securely sharing your contact details with that specific franchisor for the sole purpose of fulfilling your inquiry. We do not sell your personal data to third parties.
• Data Retention: We keep your personal information only for as long as is necessary for the purposes set out in these Terms and in compliance with our legal obligations.
• Your Rights: Under the UK GDPR, you have the right to access, rectify, erase (right to be forgotten), restrict processing of, and securely transfer your personal data. You also have the right to withdraw consent at any time. To exercise these rights, please contact us at gcburnell20@gmail.com.
• Third-Party Processors: We use Netlify Forms to process and manage inquiries submitted through our website. By using these forms, you acknowledge that your information will be securely processed and stored by Netlify in accordance with their data processing agreements and privacy policies.

8. Limitation of Liability

To the fullest extent permitted by law, FranchiseDirectory.uk and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business opportunities, arising out of or in connection with your use of our platform.

We do not provide financial, legal, or business advice. You are strongly advised to seek independent professional advice before making any investment decisions, parting with money, or entering into legally binding franchise agreements.

9. Intellectual Property

All original content on FranchiseDirectory.uk, including text, graphics, logos, images, layout, and software, is our property or the property of our licensors and is protected by UK and international copyright laws. You may not reproduce, distribute, or modify any content without our prior written consent.

10. Termination and Suspension

We reserve the right to suspend or terminate your access to our website or remove your listing at any time, without notice, for any conduct that we, in our sole discretion, believe violates these Terms, is harmful to other users of our platform, or brings our directory into disrepute.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the website following any changes indicates your acceptance of the new Terms.

12. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service or how your data is handled, please contact us at: